STERLING-FAQ

Sales Questions

What Are Our Main Products

Our main products are:
*Stainless steel mesh

(1-635 square hole mesh),
*Copper mesh,
*Special alloy mesh,
*Punching mesh,
*Wedge wire screen,
*Polyester mesh
*Various deep-processed products
Our products are widely used in petrochemical, aerospace, food and medicine, environmental protection new energy, automotive electronics, architectural decoration, paper making and other fields.

What Are The Materials

Our main materials include:
*Stainless steel, duplex stainless steel and other alloy stainless steels (201,310S, 317L, 347,409L, 410, 430, 321, 304,316L, UNS31803, UNS32750, UNS32760, etc), *Aluminum (1050, 1060, 3003, 5052, 6061, etc) ,
*Carbon steel (Q195, Q235, Q345, SA516, 45# steel, etc, with or without zinc)

*BRASS AND COPPER,
*Alloys (alloy20, INCONEL 600, 625,825, Monel K400, K500, Nickel, etc)

*Polyester, PU, PVC.

 

How About Samples

Normally we can provide samples for free. If it is a customized product, we will charge the cost. It will be deducted when the official order is made.

How About Our Working Time?

Our working time is: 8:00 AM-16:00 PM,  from Monday to Saturday. Please contact us during this time.

How to Make an Order to Sterling?

1. Production based on samples;
2. Conventional products, provide specific specifications for production;
3. If there are drawings, produce accordingly;
4. For special customization, make samples first, and then mass produce after express delivery confirmation.

Purchasing Questions

About quality problem

First we guarantee quality inspection before delivery. If the goods do have quality problems, we will give discounts, or re-produce and ship for free.

About the Lead Time

If we have stocks, the lead time is 3-5 days. If customized, it depends on the situation, generally 10-15 days. If the time is too long, we will explain in advance, so as not to cause inconvenience to buyers due to delivery time.

About the Shipping Term.

According to the customer’s requirements on the transportation time, you can choose express delivery, air transportation or sea transportation.

What Express Can We Choose?

We can provide DHL, EMS, TNT, FEDEX, UPS, etc. If you have special requirements, we can cooperate with the consultation price. We have our own courier company, the price is cheap and the service is in place, which can be used for reference.

consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Quis ipsum suspendisse ultrices gravida. Risus commodo viverra maecenas accumsan lacus vel facilisis.

Payment Questions

What kind of Payment Terms Can We Accept?

The most commonly used payment method is: T/T 30% in advance, and left 70% T/T after the bill of lading. L/C at sight.
For old customers who have cooperated for a long time, we can accept flexible payment methods, such as T/T after shipment.

About the Sea and Air Shipment.

Because our company has 20+ export experience, regarding the international cargo transportation, the handling is fast and good. Reasonable price and shipping date, prompt and timely. We have our own cooperative sea freight and air freight teams. It is also acceptable to designate an agent for foreign customers, and we will have a very good cooperation.

Scroll to Top